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Need a hand?

Email dj@neocollar.com. Tell us your iPhone model, what happened, and the app version from Settings. Never send your Apple password or payment details.

Camera setup

Stand your iPhone upright and step back until your hips and both feet are in view. Follow the standing and squat prompts. Squat to charge, then make a small jump to launch. Try brighter, even lighting if tracking pauses.

Friends and challenges

Open a shared link on your iPhone. If it doesn’t open the app, enter the eight-character code on the Friends screen. Challenges expire after seven days.

Purchases

Use Restore Purchases in Settings with the Apple account used to subscribe. Manage or cancel subscriptions in Apple subscriptions.

Your player

There is no required login. Your player identity belongs to this iPhone and is not guaranteed to transfer to another device. Delete it in Settings if you want its scores, profile, and friendships removed.